Before you send a request
Make the details useful.
Find Your Espresso Machine Model
A short guide to finding a machine name, model label and useful equipment photos.
Read the guide →Describe an Espresso Machine Problem
What to include in a repair enquiry: symptoms, timing, display messages and installation.
Read the guide →Before You Hand Over Your Machine
A checklist for an agreed equipment collection or workshop intake with an independent provider.
Read the guide →